A business email address uses your own domain, such as hello@yourbusiness.co.za. It gives customers a consistent way to recognise your business across your website, invoices and messages.
1. Choose a domain name
If you already own a domain, you can use it for email without building a website. Otherwise, search for an available domain. Choose a name customers can read, remember and type.
2. Choose your mailbox plan
Compare mailbox storage and the features you will use. A small mailbox may suit light correspondence, while teams handling attachments may need more storage. Compare Titan Light, Pro, Premium and Ultra rather than paying for features you do not need.
3. Connect the domain to your email service
Follow the setup instructions in your customer account. Email delivery depends on the domain's DNS records. Check the required records carefully, especially if another provider currently handles your email or website.
4. Create addresses and test delivery
Choose useful addresses for your team and customer enquiries. Before sharing them publicly, send and receive test messages. If you are moving from another service, plan how existing messages and contacts will be transferred before cancelling it.
What does business email cost?
Compare the current mailbox price, the number of users and the billing term. A domain is a separate purchase unless the selected offer includes it. Check renewal costs at checkout.
Still deciding? Read what to consider when comparing free and business email.