A free email account can help you get started. As your business grows, an email address on your own domain can make your contact details more consistent and easier for customers to recognise.
How your address represents the business
An address such as hello@yourbusiness.co.za matches your website and business name. A free address may be familiar to customers, but it uses the email provider's domain. Consider which address you want on proposals, invoices and business cards.
Ownership and team access
Check how accounts are administered, how departing team members are handled and who controls account recovery. These practical questions matter for both free services and paid mailbox plans.
Features and storage
Compare mailbox storage, mobile access and the productivity tools your team needs. Paying for business email does not automatically solve every security or delivery issue. Good account settings and careful administration remain essential.
What costs should you compare?
Review the cost per mailbox, how many users you need, the domain registration cost and renewal prices. Check the billing term before purchasing.
Making the move
If you decide to use your own domain, plan the switch before closing an existing account. Consider message history, contacts, forwarding and the places where customers see your current address.
Compare Titan business email plans or follow our guide to setting up a business email address.